Privacy Policy
Privacy and Cookie Policy — The One Store
Your privacy is important to us. It is The One Store 's policy to respect your privacy regarding any personal information we may collect on our website and on other sites we own and operate.
1) Collection and use of personal information
We only request personal information when we truly need it to provide a service, process a request, provide support, or improve your experience. We do so fairly and lawfully , with your knowledge and, where applicable, with your consent.
Whenever we collect data, we will clearly and proportionately inform you why we are collecting it and how it will be used.
2) Data retention and security
We retain collected information only for as long as necessary to fulfill the purposes of the requested service, legal obligations, and support requirements.
When storing data, we adopt commercially acceptable security measures to protect against loss, theft, unauthorized access, disclosure, copying, use, or alteration.
3) Sharing with third parties
We do not share personally identifiable information publicly or with third parties, except:
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when necessary for the execution of the service (for example, payment methods, logistics, analysis tools and support), always in a manner consistent with this policy; or
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when required by law, court order, or competent authority.
4) External links
Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy and cookie policies.
5) Refusal and impact on service delivery
You are free to refuse our request for personal information, understanding that in this case we may not be able to provide certain services — for example, completing purchases, issuing essential order communications, or providing full support.
6) Acceptance of this policy and contact
Continued use of our website will be considered acceptance of our practices regarding privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us through The One Store's official customer service channels.
Cookie Policy — The One Store
1) What are cookies?
Cookies are small files saved on your device when you visit a website. They help improve your experience, remember preferences, and enable essential functionalities (such as shopping cart and login).
2) How do we use cookies?
We use cookies for various reasons, including:
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Essential website and checkout functionality
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authentication and session management
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security and fraud prevention
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user preferences (language, region, settings)
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Performance analysis and improvement
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Testing and optimizing the user experience (e.g., new features)
In many cases, there are no standard options for disabling cookies without affecting website features. If you are unsure, it is recommended to keep cookies enabled to ensure the best experience.
3) How to disable cookies
You can prevent the setting of cookies by adjusting the settings on your browser. Keep in mind that disabling cookies may affect the functionality of this site and many others that you visit, and may disable essential features (e.g., login, shopping cart and checkout).
Cookies we use
a) Account-related cookies
If you create an account with us, we may use cookies to manage the registration process and general administration. These cookies are typically removed when you log out; in some cases, they may remain to remember preferences after you leave.
b) Login-related cookies
We use cookies when you are logged in to remember this status and prevent you from having to authenticate on each page. These cookies are usually removed when you log out, helping to protect restricted areas.
c) Cookies related to email communications
If the website offers newsletter subscriptions or email communications, cookies may be used to remember your subscription and present appropriate notifications to both subscribed and unsubscribed users.
d) Cookies related to order processing
This website offers e-commerce and payment processing. Some cookies are essential to ensure that your shopping cart and order are maintained between pages and processed correctly.
(e) Cookies related to surveys and questionnaires
We may offer surveys to better understand our users and improve our service. These surveys may use cookies to remember participation and provide consistent results.
f) Form-related cookies
When you submit data through forms (for example, contact or comments), cookies may be used to remember information and facilitate future correspondence.
g) Website preference cookies
To provide a great experience, we use cookies to save your website usage preferences and automatically apply them on future visits.
Third-party cookies
In some cases, we use cookies from trusted third parties for analytics, measurement, and to improve website performance. Examples include:
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Analytics tools (e.g., Google Analytics or equivalent): help us understand how you use the site, which pages you visit, and how long you stay on them, allowing us to improve content and navigation.
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Measurement and performance: these can help evaluate the performance of campaigns, sales funnels, and conversions, in order to optimize costs and ensure better commercial conditions.
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Testing and optimization: When testing new features or layout adjustments, cookies can ensure a consistent experience during testing.
Note: Third-party providers may handle data according to their own policies. We recommend that you consult your browser settings and consent preferences, where available.
User Commitment
The user agrees to make appropriate use of the content and information that The One Store makes available on the website, including, but not limited to:
A) Not to engage in illegal activities or activities contrary to good faith and public order;
B) Not to disseminate propaganda or content of a racist or xenophobic nature, content related to online gambling, games of chance, illegal pornography, incitement to terrorism, or content that violates human rights;
C) Not to cause damage to the physical (hardware) and logical (software) systems of The One Store, its suppliers or third parties, nor to introduce or disseminate viruses, malware or any system capable of causing damage.
More information
We hope this policy is clear. If there are any points you are unsure about, it is generally safer to keep cookies enabled to ensure that essential website features function correctly.
This policy will take effect from July 2021.