DSGVO-Datenschutzanfragen

We respect your privacy. If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). Use the options below to exercise your rights regarding the personal data wir hold about you.

How wir process your request When you submit a request through this page, unsere compliance provider (Consentmo) processes your email address und technical information (such as IP address) only to verify und fulfill your request, prevent misuse, und keep records von compliance. For more details, see Consentmo's Data Processing Policy.


Access oder download my data

Du kannst request a copy von the personal data wir hold about you, including account details und Bestellung history. du may request your data in a portable format (CSV oder PDF).

Response time: We respond within one month. If your request is complex, wir können extend this period as permitted by law und will inform you.


Correct my information

If you believe your personal data is inaccurate oder incomplete (für example, a wrong Versand address oder misspelled name), du kannst update it here.


Delete my data

Du kannst request the deletion von your personal data associated mit this store (also known as the "Right to be Forgotten").

Important: Some information may be retained where required by law oder für legitimate purposes (für example, tax, fraud prevention, und security).


Manage Privacy Preferences

Du kannst customize your experience by choosing exactly which types von cookies und technologies you allow us to use (e.g., enabling analytics but disabling marketing). Du kannst update these specific settings at any time.


Withdraw Consent

du have the right to withdraw your Shopify marketing consent für tracking technologies at any time. This will apply to your future use von unsere store und will stop data Kollektion für optional purposes.


Restrict oder object to processing

du may request that wir restrict the processing von your personal data oder object to certain processing activities (such as direct marketing oder processing based on legitimate interests).

To exercise these rights, please contact us at:

📧 suporte@theonestore.com.br


Contact information

For questions about your privacy rights oder this page, contact:

Email: suporte@theonestore.com.br

Address:


Lodge a complaint

If you believe wir have not adequately addressed your concerns, you have the right to lodge a complaint mit your national Data Protection Authority (DPA).